Pre-orders and Requests
The plant I want is out of stock. Can you order it for me?
The short answer is maybe. If it’s a common plant that we stock regularly, it is likely we’ll be able to get it in stock again very soon. If it’s more unusual or seasonal, it depends on whether our suppliers are growing and selling it. We usually don
How do I pre-order?
If an item is available for pre-order, the option will be there when you go to add to your basket. Some items, such as made-to-order items and terrarium kits, will automatically be pre-orders as they are made to order; this can mean they take a day o
Why are some items available for preorder? How do you choose what items are available for preorder?
Some items that we commonly get in stock are available for preorder when they are not currently in stock. This may include some common houseplants, soil, DIY terrarium kits, moss and, in November and December, Christmas trees and wreath foliage. We p